Claim Issues/Parts from the Claim Alert List
To claim serial issues/parts that appear on the Claim Alert List:
Tip:
Use the Organizations and Status boxes to filter the Claim Alert List. To see more claims, drag the lower right-hand corner of the Claim Alert List window. Expand the columns by dragging the borders of the column headings.
- Select Serials, Claim Alert List from the Polaris shortcut bar.
The Claim Alert List appears.
Note:
The Claim Alert List shows serial issues or parts that are eligible to be claimed. If you select Claim Alert List from the Acquisitions menu, you will see the purchase order line items that are eligible to be claimed. You can also see the purchase order line items information if you change the record type.
Tip:
Click 
on the menu bar to claim all items, or click this icon in the list bar to claim selected line items.
- Right-click the issue or part for which you want a claim to be sent to the supplier, and select Claim from the context menu.
Note:
You can also claim all the issues/parts that appear on the Claim Alert List by selecting Tools, Claim from the menu bar on the Claim Alert List.
The issue or part record is updated, and the claim history appears in the bottom of the Issue or Part workform. You can double-click the issue or part in the Claim Alert List to go to the Issue or Part workform.
- If you selected Print as your notice method, the notice is generated, but you need to print it. See Print a claim notice.
If you selected email as your notice method, the claim notice will be emailed automatically according to the schedule for the SQL Server job, Notice Processing. All email notices (overdue, billing, fine, hold request, reminder, routing, and claim) are handled by this job. See
Related Information
Selecting claiming notification methods -